Key Security Problems In Microsoft Outlook

Hard Disk

         Securing Outlook Vulnerabilities

As we all know, Microsoft Outlook is the leading email program application that finds use in most of the PC systems in offices throughout the world. The easy-to-use interface of the email client cum personal information manager makes it an ideal choice for handling the huge inflow of emails that can be expected in a normal workplace. Get to know more about the various features of Outlook by contacting our Outlook tech support team.

However, there have been several major security issues with the email application throughout the ages. A little background information about different bugs, virus attacks and how corrosive they can be will give you an idea of how serious internet security is, especially when it comes to corporate emails.

Recently, it was determined that Microsoft Outlook versions up through Office 2000 were factory shipped with serious vulnerabilities that were ideal for virus attacks. The loophole enables the malware app just by the download of an infected email! Even the users who did not click on the virus ridden email were not left behind. The virus could theoretically crash the entire system or automatically erase the entire system’s hard disk the second it appears in the Outlook inbox!

The worst part is that most computer experts consider the patch for this virus. Rather than ascertaining a faulty email, Outlook program blocks all attachments and renders them un-openable! Thus, the fix for the vulnerability decreases the functionality of the program itself. Moreover, even handhelds, PDAs and cell phones are not devoid of this defect and have the same vulnerability. Any device that has address book syncing capabilities can theoretically be infected.

Another fatal flaw in the email client was Active Scripting function. This causes HTML-formatted emails with scripts to launch without prompting. Basically, this feature is controlled in the Internet zone of Outlook’s security and will be enabled by default in almost all programs. This feature acts like a back door for viruses and other malware to come into your computer completely undetected. Fortunately, this feature can be disabled, even if it comes with its own set of disadvantages.

Outlook Tech Support

                Security Issues In Outlook

You only need to go into the Options sub-menu that is located inside the Tools menu. Click on Security and select the zone for Internet. Then move ahead to the Zone Settings window by clicking on it. The changes you make here will come into effect for Internet Explorer as well so exercise caution when making changes to these settings.

These are just the set of vulnerabilities that have been spotted until now. Many more such vulnerabilities might be lurking right around the corner. Contact our Outlook tech support desk to know more about securing your Outlook email client.

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Changing The Font Size In An Email Reply In Outlook

Outlook Tech Support

          Outlook Message Settings

There are many features in Microsoft Outlook, which facilitate the creation of custom email messages. Using Outlook, you can do many things in your email, such as add background images, graphics, and even signatures. Even the size, format, color, or font of the text, can be edited and reset.

Sometimes though, someone else’s customized style of message might clash with your own sensibilities. So, if you want the font size changed for a reply message in Outlook, this can be done either by setting a permanent font, or by changing the font each time you want to send a mail.

Selectively changing the font size

The font size in your email messages can be changed selectively. Here are the Outlook tech support instructions to show how.

  • Launch the email client, navigate to and open the message that you want to reply to. Go to the Message tab and hit the Reply button.
  • Again, hit the Message tab and drop down the basic text selections, and select the desired font size.
  • Compose the message that you want to send, and then hit the Send button.

Permanently changing the font size

  • Launch the email client application, and open the message that you will be replying to. Go to the File tab, and from there, select Options.
  • Then go to Mail and hit Stationery and Fonts. Go to the Personal Stationery tab, and select the Font option, from the Replying or Forwarding Messages section.

    Customized Style

               Customize Outlook Mail

  • Go to the Font tab, and change the size of the font to one you prefer. Click on the OK button for the new settings to take effect.

Changing the background color in Outlook 2010

  • Select the email that you want to edit, and then click among the Reply, Reply to All, or Forward buttons.
  • Click somewhere in the message body.
  • Hit the Options tab, and go to the Themes group. From there select Page Color.
  • Select the No Color option there. If you wish to change the background color from the current one to another of your preference, select a new color instead.

You just read of a few customization techniques that can be used in Outlook email messages. Find many more from checking out other posts here. Call us for any Outlook tech support or assistance

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Initializing Root Folders In Outlook 2007

Windows XP

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Microsoft Outlook is an email manager program that is used by many for managing their emails. One of the best properties of the program is that it allows the users to configure many emails. It also allows the users to customize the view. Here we discuss simple instructions from Outlook tech support desk for changing the root directory of the program.


  • Move the mouse pointer to the left bottom corner of the desktop and then click on the Start button located there for opening the Start menu and then click on the All Programs tab for viewing all the programs installed in your system. Click on the Microsoft Office tab found in the list and then on Microsoft Outlook for opening the Outlook email manager program.
  • When the email manager program appears on the screen, click on the Tools menu found at the top of the window and then click on the Options tab found in the drop down menu that appears on the screen.
  • A new window will now appear on the screen, click on the Other tab found in the configuration window and then on the Advanced Options button for opening a new window on the screen.
  • Click on the Browse button found in the configuration window. You will be shown a list of all Outlook folders, click on the Inbox folder from the list. For making the folder the default root folder, Outlook tech support desk advises you to click on the OK button.
  • Now the main options window will appear on the screen, click on the OK button. Now all the configurations windows will close and you will be returned to the main Outlook view.

    Outlook tech support

    Outlook Tech Support Instructions

  • Close the Outlook email client by clicking on the small x shaped close button found at the extreme top right corner of the application window. Now launch the program by following the step one or by double clicking on the shortcut icon of the toolbar found in the desktop. When the application window appears on the screen, you will be able to see that the Inbox is the first directory shown.

If you follow the simple instructions given above, you will be able to change the root directory of the Outlook email manager program to Inbox. However, if you would like to change the root directory to some other folder, select the folder and follow the same steps.

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Procedure To Setup Embarqmail On Outlook Express

Windows XP

Outlook Tech Support Information

Outlook Express is an email management software program developed by Microsoft, the world’s leading software maker, allowing you to store, organize, manage, send and receive emails.  There are several email programs available providing similar features, but Outlook Express is by far the best and most popular of email clients of them all.  Now, why is it so? It is because it is absolutely free and comes bundled with older versions of IE and Windows XP and lower versions and there are many useful features in it.

Coming to the main topic of this Outlook tech support article, we will discuss how to set up Embarqmail on Outlook Express. The great advantage of setting up a quality webmail like Embarqmail is that after the configuration is complete, you will be able to send and receive emails the way you do using the original webmail, but this time you can do it so using Outlook Express.  It is possible for the users to delete email messages, set up a signature and perform various other functions. The set up process only takes just a few clicks with the proper account information being entered. Here are the Outlook tech support instructions to help you out with the set up:

  • First, you need to launch the email client Outlook Express by clicking on ‘Start’ and then going to ‘All Programs’ and finally clicking on ‘Microsoft Outlook Express’.  You can launch it even through the Outlook Express icon on your desktop; double-click on it to open the client.
  • Thereafter, you need to click on ‘Accounts’ within the ‘Tools’ menu at the top of Outlook Express client.
  • Then, you need to click on the ‘Mail’ tab in the ‘Internet Accounts’ window. Then, you can click on ‘Add’ to launch the Internet Connection Wizard.
  • Type in your display name in the ‘Your Name’ screen and the name you type should be how your name appears to recipients of your emails. Then, you need to click on the ‘Next’ button.
  • After that, type your Embarqmail email address in the ‘Email address’ field. Then, you need to click ‘Next’ to continue to the next screen.

    Outlook tech support

    Outlook Tech Support Instructions

  • In the next step, you need to enter the mail server information. Enter ‘’ in the ‘Incoming mail server’ field, and ‘’ in the ‘Outgoing mail server’ field. Then, click on ‘Next’.
  • Next, you need to type your email address and password for ‘Internet Mail Logon’ fields. Then, you need to check the ‘Remember password’ checkbox and uncheck (if it is already checked) the ‘Log on using Secure Password Authentication’ checkbox. Click ‘Next.’

When done, click on ‘Finish’ to complete the configuration. You can start using Embarqmail on Outlook Express.

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What To Do When Outlook 2007 Does Not Display Web Pages In Email Messages

Outlook Tech Support

                Outlook support

Microsoft Outlook 2007 is a desktop email client and a personal information manager that offers a wide range of features that help the users of the program stay organized. Both business and personal information are stored in the Outlook account. The program offers many user-friendly features like Calendar, Contacts manager, Task Scheduler and many more. To protect your data and privacy, the security feature of the Outlook program blocks unsecure images and connections from entering your email messages. Usually, the user will be able to enable the images in the email messages by updating the privacy settings or by making use of shortcuts in the email window.

After the user updates the settings in Outlook 2007, he or she will be able to view web pages in the email window. The Outlook tech support tips that are shared below will help you to make the necessary changes in the Outlook 2007 program to view web pages in the email window of the Outlook program. You can follow these steps carefully so that you do not face any errors while making the changes.


  • Turn on your computer and wait until the PC boots up completely. Once the computer has finished loading, you can open the Outlook 2007 program. In the Outlook window, click on Tools menu that is located in the main menu bar and then
    Unsecure Images

                        Outlook help

    select Trust Center from the drop-down menu.

  • In the left menu pane, you will be able to find Automatic Download. Click on it and then uncheck the box that is located next to the option Don’t download pictures automatically in HTML email messages or RSS items. Un-checking this option will let you to download website data into your email messages.
  • Click on the OK button to save the changes that you have made to the Outlook 2007 program. When you go back to your email inbox, web pages sent to you in the body of the email message will be displayed. If you are still not able to see the images, you can restart the Outlook program to refresh the email list.

These are the simple steps to make the Outlook 2007 program display web pages in the email messages. If you have any doubts in any of the steps that are discussed above, you can contact our Outlook tech support team.


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